Contact Us

We have a friendly and knowledgeable team ready to help with any questions, orders, or enquiries. Whether you need advice on a wine, support with an order, or general information, we are here to assist.

Ways to get in touch

Speak directly with our team on 03333 444 690, and we will be happy to help.

Call us

Alternatively, you can send us a message using the contact form below, and a member of our team will respond as soon as possible.

Email us

Before getting in touch, you may also find what you need in our frequently asked questions section, which covers the most common queries.

View our FAQ's

Phone lines Open:

Mon - Fri 9:00 - 17:00
Sat 9:00 - 14:00
Sun Closed

Postal Address:
Unit 3 Oakfield,
Bow, Crediton,
Devon
EX17 6ER
United Kingdom

Contact Us – The Wine Dealer

We are always ready to assist you with any inquiries, concerns, or feedback you may have. Whether you're seeking more information about our products, need support with an order, or simply want to share your thoughts, we are fully committed to providing prompt and helpful service.

General Inquiries

If you have a general question about our wines, membership options, or services, please email info@thewinedealer.co.uk

Our team aims to respond within 24 hours on working days. However, if your enquiry is urgent, we recommend calling us directly so we can assist you straight away.

Order Support

If you need help with an existing order, including delivery updates, returns, or amendments, please contact orders@thewinedealer.co.uk

To help us resolve your query as quickly as possible, please include your order number along with a brief description of the issue. Once received, our team will review your request and respond promptly.

Feedback and Suggestions

We are always looking to improve our service. Therefore, if you have any feedback or suggestions, we would love to hear from you.

Please email feedback@thewinedealer.co.uk and we will take your comments on board as we continue to develop and improve our offering.

Visit Us

If you would prefer to speak with us in person, you are welcome to visit us by appointment.

Unit 3 Oakfield
Bow, Crediton
Devon
EX17 6ER
United Kingdom

Please contact us in advance to arrange a suitable time, so we can ensure someone is available to assist you.

Social Media

You can also follow The Wine Dealer on social media to keep up to date with new arrivals, offers, and wine insights.

We sincerely thank you for reaching out to us and we look forward to assisting you. Our goal is always to make sure that your experience with The Wine Dealer is nothing short of exceptional. Cheers!

And remember if you have any questions do not hesitate to get in touch by submitting a contact form on the contact us page.